8 Optimize Service Contract Lifecycle Management

Contract management might not be one of the most exciting elements of field service, but it is one of the — if not the — most essential.

Management

Good contract management:

  • Guarantees a steady revenue stream for service providers,
  • Helps technicians out in the field avoid awkward interactions that could result in contract leakage,
  • Ensures that customers’ service needs and expectations are consistently met,
  • Encourages customers to renew or even upgrade their current contract, and
  • Strengthens existing customer relationships

With so much at stake, it’s imperative that field service providers make a conscious effort to optimize their contract management process wherever and however possible.

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Contract Management 101

Any time a customer and a field service provider enter a service level agreement, a legally binding document detailing the terms and conditions of that agreement is created. It’s important that this document — this contract — include terms that are amenable to both parties. From there, it is the responsibility of the service provider to ensure that the contract is stored in such a way that it is easily accessible, and that it is executed upon as agreed.

Simply put, contract management refers to the entire process, from start to finish, of creating, storing, and executing on the terms and conditions outlined within a service contract.

For a more granular understanding of how this contract management works, let’s look at an example of a typical contract lifecycle management process for a commercial facility management service agreement:

  1. Request: Following a discussion between a service provider and a prospective client, a contract is formally requested, and the first stage of contract preparation begins. Both parties work together to determine the goals and expectations for the project, while being mindful to identify key documentation, including any documents required to meet regulatory requirements, and to create the foundation for an audit trail.
  2. Generate: Both parties work together to outline the terms and entitlements of the contract and create an initial draft. Those involved take care to use clear and concise phrasing to prevent any potential miscommunication or confusion.
  3. Negotiate: Internal stakeholders for both parties review the proposed terms and conditions of the contract and negotiate to ensure that both parties are satisfied with the contract pricing made in exchange for the service entitlements. All changes made to the contract at this stage must be carefully documented before they are finalized.
  4. Approval: Both parties agree to the pricing, terms, and entitlements of the contract, and bring in their respective legal teams, executives, operations managers, and external stakeholders to provide final contract approval.
  5. Execute: Both parties sign the final approved contract and receive a copy of the signed contract for documentation purposes.
  6. Capture: An initial contract visit is conducted to document the starting condition of the customer assets covered by the contract. All data pertaining to the contract — including all documentation — is stored within a secure, centralized database so that it can be easily accessed for record management, contract visibility, and auditing purposes.
  7. Comply: Both parties agree to meet the terms and conditions outlined within the contract. The service provider agrees on the standards for meeting the entitlements and the customer agrees on payment terms. It is important to regularly review the terms and conditions, as well as the actual performance against the entitlement standards, throughout the contract management lifecycle to ensure compliance.
  8. Report & Audit: Both parties establish their own independent processes for accessing and auditing contract information and other relevant materials to evaluate compliance and generate reports based on their findings.
  9. Review & Amend: All reports are carefully reviewed, and revisions are made to the contract. A contract manager oversees the process, ensuring that any and all changes made are amenable to both parties. In the event that both parties cannot come to an agreement on a proposed amendment, the contract may be terminated.
  10. Renewal: When the agreement comes to an end, both parties have the opportunity to renew the contact and continue the business relationship. If the agreement includes an auto-renewing clause, then a new agreement is created unless one of the parties proactively cancels the contract.

    The Dangers of Service Contract Leakage

    A field service technician arrives onsite for a job to repair a malfunctioning piece of equipment for a customer under Collect on Delivery payment terms. Once the work is complete, the technician presents the customer with an invoice for a part that was used in the repair. The customer pushes back, claiming that part of the work order should be covered in their service contract. Without any way to confirm or deny the customer’s claim, the technician is forced to leave the jobsite without having charged the customer for the part.

    In reality, that item was not covered by the customer’s service contract, which means the company now has to decide whether to retroactively bill them for it or take the loss. If the former, the service provider risks upsetting the customer, which could result in them canceling their contract; if the latter, the service provider loses revenue and profit. Caught in the middle of all of this is the technician who, having potentially been the object of the customer’s ire, feels unprepared, unappreciated, and demoralized.

    This is known as contract leakage and, as you can see, it puts everyone involved in a losing position. A couple instances of contract leakage — though far from ideal — aren’t enough to sink a field service company. However, the more frequently contract leakage occurs, the more damage is done both to the company’s reputation and bottom line.

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8 Best Practices to Build a Winning Contract Management Strategy

It’s vital that field service providers develop strong contract management strategies that stop contract leakage in its tracks. Start by implementing some of these best practices:

  1. Standardize contract creation. Create contract templates to help expedite the contract management process, but be sure to consult your legal team, first, to ensure that the language you use in your templates is in keeping with best practice.
  2. Set transparent goals for your entire organization. Define KPIs that department leaders can use to gauge their success.
  3. Monitor contract approval time. A shorter approval timeframe can lead to a more positive working relationship with customers, so keep an eye on time and lean your contract management process wherever possible.
  4. Set transparent goals for your entire company. In order to achieve revenue or performance-related goals, you need to make sure everyone is aware of them. Take the time to define key performance indicators and clearly communicate them so that all of your employees, from dispatchers to technicians, can gauge their success.
  5. Review regulatory compliance on a regular basis. Protect your company from risk by periodically checking to see whether your contracts meet industry, state, and federal regulations.
  6. Make contracts accessible to technicians in the field. Equip your technicians with mobile devices they can use to pull up contract information that helps them easily answer customers’ contract-related questions and resolve minor disputes on the job.
  1. Automate the contract management process. By automating essential components of the contract management lifecycle, you can streamline the entire process. Also, using automation, you send out renewal notifications, so your customers never have to wonder when their contract is set to expire.
  2. Implement a contract management software system. A contract management system will not only enable you to take advantage of mobility and automation — you’ll also be able to build a secure, centralized digital repository to store important contacts and other relevant data. You can even use your contract management system to assign contract approval roles, either to individuals or teams, thereby eliminating bottlenecks in the contract management process.

Find the Right Contract Management System for Your Organization

The modern field service provider needs to be quick to respond to incoming work orders, creative and efficient at administering repairs, and, above all, dedicated to its customers in order to ensure continued success. That’s a tall order even without accounting for the complexity of contract management.

The Significance of Crypto Downtrends

Downtrends To put it simply, a crypto downtrend can be defined as the overall declining price of a coin. So it is normal for any security to fluctuate between slightly higher and lower prices. However, a downtrend is also defined by lower lows and lower highs. When you view this on a graph, the general direction of the crypto cost is downwards (hence the term downtrend). It is important to watch out for downtrends, as without major changes your crypto may just be in trouble.

Downtrends

Every downtrend is made up of several fluctuations. Upon careful inspection, you might notice this pattern resembles a wave. Due to this observation, we’ll refer to their movement as price waves from here on out.

Downtrends are made up of two kinds of price waves: impulse and correction. An impulse wave is bigger, characterized by a significant drop in the price. After you notice this big dip in price, it is not uncommon for the price to rise slightly. This results in a corrective wave. Since an impulse wave is larger than the corrective wave, the price of your coin is still lower than what you started with. This folks, is the beginning of what we call a downtrend.

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Crypto downtrends of the past

Downtrends are not always scary. In fact, they’re totally normal. Even the beloved Bitcoin has faced a downtrend or two in its past. One of the most significant downtrends in Bitcoin history occurred just last year. In 2018, Bitcoin experienced 6 consecutive months of lower and lower prices. Upon closer inspection, you might have noticed the year as a whole was not great for the coin. In this period Bitcoin lost 75% of its overall value; once having a market cap of over 480B and seeing a low of 120B at the end of the year.

Opportunities

There are a number of opportunities that a cryptocurrency downtrend presents; perhaps the most obvious is the opportunity to buy crypto at a price lower than ever before. This is because when crypto begins to drop, many begin to panic at the thought of losing money and sell their crypto. As supply increases and demand decreases, you (the crypto buyer) now have the opportunity to buy low.

For advanced traders, you might already know about the opportunities for shorting cryptocurrencies. Many exchanges, such as Binifex, Poloniex, and Kraken, all offer opportunities to short crypto such as Bitcoin. However, this strategy is also viewed as riskier.

The HODL Strategy

Ever heard of the saying when people cry you buy? Rather than worrying about getting out before things get worse, there is a very simple acronym you can use to avoid being the crier. You might’ve seen HODL used in the crypto community. This means when things take a turn for the worse, hold on for dear life. In doing this, the belief is the high prices will once again be restored.

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How to make money

For the more advanced traders, you can also learn to trade within these crypto downtrends using short-selling strategies. Remember those corrective waves that we previously mentioned? If you happen to have been watching the crypto market, you might be able to make some predictions about which waves might be approaching. This presents you the unique opportunity to trade during a corrective-wave.  You might plan to short-sell your coins with the expectation that following a corrective wave, a larger impulse wave will follow.

Mitigate the risk

You’ve probably heard this time and time again, do your due diligence. This means research the crypto downtrends as well as the history of that digital asset. Then determine how much you are willing to invest that will not put you into debt if things go south.

Holding on to your investment’s long-term can be seen as smart investing. Even smarter investing is sitting with your eggs in several baskets. This means that your cryptocurrency should be sitting in a well-diversified portfolio that includes non-crypto assets. With this type of strategy, any losses incurred will be offset by the rest of your portfolio.

Celebrating International Women’s Day

International Women’s Day is celebrated globally every year on March 8th. It’s a day when we come together to recognize all of the social, economic, political and cultural achievements of women. Although in recent years social media has brought IWD to the world stage, you may not realize this internationally celebrated day pre-dates social media–by nearly a century.

International

At Wave, we pride ourselves on having an inclusive workplace that celebrates diversity and strives for gender parity. But what does that really mean? How did we get to where we are today when looking at our diverse leadership team and our 55:45 male to female ratio, in a male-dominated industry?

Hear from our leadership team on the stories that shaped them and what brought them together.

Ashira Gobrin, Wave’s Chief People Officer, shares her story from the lens of a woman with a deep history, immigrating to Canada and having to rebuild a new life for her and her family:

In previous years, in celebration of International Women’s Day, we have hosted or participated in panels that curated examples of inspiring women to recognize their achievements and inspire us all. This year, I am choosing to share my own story which is deeply personal, at times painful, but mostly a really happy one. So here goes:

My great grandparents were born and raised in Eastern Europe – in the countries of Poland, Latvia, and Lithuania until the late 1800s during a time where it was nearly impossible to find a job if you were Jewish. The conditions of poverty, cold, hunger, violence and suffering became unsustainable. Many got on boats with nothing but their children and the clothes on their back, and in my family’s case, my great grandmother’s silver candlesticks – often without knowing the destinations they were heading to – an escape from the unimaginable: anything had to be better. In our story, they landed on the coast of South Africa with no money, no skills, and no English, and set out to rebuild their lives again. Over 100 years later, those candlesticks still sit on my mother’s table every Friday night to remind us of our family values: who we are and where we came from.

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I grew up in the late 1970’s – I’m almost exactly the same age as my friend and colleague Ideshini Naidoo. But her family is of Indian descent and so we would never have been allowed to play on the same beaches, or go to the same schools. My upbringing in many ways was sheltered from the horrors of segregation, poverty, and lack of opportunity that she lived through. But we were reminded frequently, that Jews were only one step above the non-white population, and that rampant antisemitism was always waiting around the corner.

Two generations later, my family packed our bags again and moved to the U.S, but I made my own journey moving to Canada–which was not always easy. I was a young woman trying to find a job in a new country with no friends or professional network, while also trying to raise a family and plant roots all over again. These times were overwhelming, to say the least. I try not to think too much about that time period because it was hard and there were many tearful moments. When I do look back at those years, I am grateful for the support of my devoted husband who was also navigating his own struggles. I am proud of my achievements having raised 3 children, volunteered many hours to my community, built a great career and made some true friends. But getting here was a story that is familiar to many immigrants. It is one of sacrifice, tremendous grit, and tenacity. Especially for women.

Today, I work at an extremely inclusive company for an extremely inclusive CEO. The reality is though, that with so few women leaders in tech, over the 22 years I have lived and worked in Toronto, I was and still am often the only one, or one of the very few women at a boardroom table, in a meeting, at a conference. At times in my career, I have been left out or left behind. I don’t play golf and I hate beer. I keep kosher and I don’t work or travel on Saturdays. That almost always means not being able to eat when we are out. Sometimes it’s isolating but I don’t feel undermined and I don’t feel less able to do my job because of where I work and who I work with. I have chosen to work with people who recognize what I bring, who make me feel comfortable, who give me opportunities. If I didn’t, I would move and find it somewhere else. No one has yet succeeded in stopping me. I am exactly where I want to be, and that’s truly what I care about.

In addition to my fulfilling career, I have the privilege and the responsibility to be involved as a volunteer in a leadership capacity at a few prominent and very senior Jewish community organizations. I have acted as “Chairman” of two separate boards of not-for-profit organizations. Through these roles, I have been privy to intelligence and information about antisemitic “incidents” and threats that are almost never public, but comes from serious and reliable sources and is monitored constantly at the higher security levels out of Israel and North America.

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As a mother, as a wife, a daughter, an employee, a manager, a leader. How do I make each day count? How do I invest my heart and soul and every ounce of energy I have in everything I do? How do I give people opportunities to shine? How do I notice and open doors for others that may have a hard time getting through otherwise? How do I leave a legacy so the people that come after me have an easier time? That is my struggle, that is our eternal struggle, I think.

If you really look around, there are so many incredible women with unbelievable stories. We are white, Indian, Asian, brown, black. We are Jewish, Christian and Muslim, some not religious at all. We are single women, women with families, careers, dreams, and aspirations. We are women that have overcome great challenges to be where we are today. We are women of the world. Women in Tech. We are Women. We are just like you, only different. Ask us to tell you our stories. I am sure you will find them inspirational.

Start Online Grocery Business During Lockdown Period

The world presently is getting digital in every sector. Even the businesses are getting digital so that customers can easily reach out to the businesses online as per their convenience.

Grocery

People are now enjoying shopping as per their convenience, with few clicks through the smartphone. This is the reason why it is essential to build your own online store to get more customers at the speed of light, through digital platforms.

The best advantage of having an online business is that a customer does not have to think about the time of shopping whereas when it is the physical location of a business, a customer is bound to enjoy shopping only in prescribed time.

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This attracts customers towards online shopping where a customer can place an order at any part of the day from 24*7.

The coronavirus outbreak has led to lockdowns and many businesses are suffering due to this problem. In the current quarantine time, some businesses are required to be active as they sell essentials needed to run life, such as medical, grocery, etc to name a few.

How much beneficial grocery business to help your nation in this COVID outbreak

Grocery is one of the most essential needs of people and therefore it has to be continued even in lockdown mode. When it comes to online business, an attractive website plays an important role to grab the attention of visitors and customers. Apart from the design, the content has to be quite catchy so that online business gets huge traffic with each passing day.

Since the Covid19 virus demands the practice of social distancing, people desire to opt for shopping through digital and online platforms. In such a case, you can certainly plan about grocery delivery app development which in turn will enable the customers to use the application for buying groceries for home. Irrespective of the lockdown, grocery is the important thing people need for day-to-day lives. Currently, online grocery will be the need of the hour for increasing the customers.

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While choosing the web or mobile app development company for developing your online grocery store, you must choose the company having dedicated developers who create apps and websites using cutting-edge technologies. The technology eventually helps in making the online business reach new heights.

The reason being, making use of advanced technology will enable the smooth functioning of the online grocery business. Moreover, you need to keep the customers engaged by impressive images as well as the content. This will keep the visitors hooked to your online store and people will prefer to use the platform for purchasing daily groceries from your feature-rich online store.

Due to the coronavirus pandemic, people are bound to opt for purchasing groceries through an online medium, by sitting at home.

Online grocery stores are a platform where the grocers are able to sell numerous types of groceries with the help of the internet. This, in turn, makes it simple for customers to easily select the quantity and type of grocery they wish to purchase and proceed with final shopping. Multifarious grocers are able to register through the online grocery store and eventually customers are able to buy groceries according to their requirement. Be it any type of online business, it has to function smoothly so that it saves the time of customers.

Coronavirus: 42,836 confirmed, 1,389 deaths in India

The death toll due to COVID-19 crossed 1300 on Monday with the number of infected cases rising above 42,000 in the country, according to the Union Health Ministry.

deaths

As per the latest update provided by the ministry, the number of active COVID-19 cases in India stands at 29,685 as 11,761 people were cured and discharged, and one patient migrated.

A total of 42,836 confirmed COVID-19 cases have been reported in India so far with 1,389 deaths. This included 111 foreign nationals who have been infected with the virus.

In the last 24 hours, 2573 new cases and 83 deaths have been recorded across the country.

Maharashtra remains the worst-affected state with 12,974 cases and 548 deaths. 2115 people have been cured and discharged in the state, the data provided by the Centre said.

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Gujarat is just behind Maharashtra in terms of both the number of cases and fatalities. As per the data provided by the Union Health Ministry, 5,428 people are confirmed to have contracted the virus while 290 have succumbed to the disease.

elhi has reported 4,549 cases of coronavirus with 64 deaths and 1362 people have been discharged after the treatment, the data on the MoHFW website showed.

Madhya Pradesh has a total of 2942 positive cases including 798 patients recovered/discharged and 165 fatalities.

The Centre last week announced the extension of nationwide lockdown for two weeks. The third phase of lockdown started on Monday and will continue till May 17. The nationwide started on March 25, a day after the announcement by Prime Minister Narendra Modi.

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The Centre has eased restrictions in this period, based on the risk profiling of the districts of the country into red (hotspot), green and orange zones.

The guidelines have permitted considerable relaxations in the districts falling in the green and orange zones.

While some states have decided to abide by the Union Ministry of Home Affairs‘ guidelines to regulate different activities in the red, green, and orange hotspot zones based on risk profiling, some of the other states have decided to modify the pre-existing regulations to allow considerable relaxation. Many states have announced the opening of shops selling non-essential items like clothes, shoes, stationery, paan, cigarettes, and liquor.

11th Google Cloud Partner of the Year Award

Award has received the 2019 Google Cloud Global Specialization Partner of the Year for Cloud Migration for achievement in the Google Cloud ecosystem by creating comprehensive and compelling cloud migration solutions for joint customers.

Google

This is Onix’s 11th Google Cloud Partner of the Year award, including a Google Cloud Infrastructure partner recognition, among others.

“We are honored and humbled to win this important award. It’s a testament to the skills of our team and the tireless work we perform on behalf of our valued customers,” noted Onix President and CEO Tim Needles. “While we achieved this award for our cloud migration expertise, we also provide comprehensive cloud services tailored to each customer’s needs, helping them achieve their strategic goals.”

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As part of the application process, Onix detailed its successful cloud migration work with retail customer Batteries Plus Bulbs, the nation’s largest and fastest-growing battery, light bulb and smartphone/tablet repair franchise.

Batteries Plus made the strategic decision to migrate to the cloud to propel their business to the next level. As a current satisfied customer, they collaborated with Onix to partner on the migration to Google Cloud.

The Onix team guided Batteries Plus throughout the process, from the initial planning stages to post-migration support. Onix used Google Cloud Migrate for Compute Engine for an easy Google Cloud deployment without any latency issues.

Other Google Cloud computing technology used during the on-prem-to-Google Cloud migration included Cloud Storage, Cloud VPC and VPN, Cloud Load Balancing, Cloud IAM and Resource Manager, and Stackdriver Monitoring and Logging. The Onix-led migration team was able to move the company’s 114 servers in a month.

Jason Thelen, Infrastructure Architect at Batteries Plus said, “Onix’s team demonstrated notable skill and knowledge, and we were comfortable with their capabilities and the tools they were bringing forward in the project.”

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Now that Batteries Plus is up and running on Google Cloud, Thelen said he sees a notable increase in performance and availability across all migrated applications in stores and at HQ.

“We’re delighted to recognize Onix’s work on behalf of customers,” said Carolee Gearhart, Vice President, Worldwide Channel Sales at Google Cloud. “Onix has demonstrated strong expertise and results in cloud migration over the past year, and we look forward to continuing our partnership to help customers succeed.”

Onix Wins 11th Google Cloud Partner of the Year Award

Onix has received the 2019 Google Cloud Global Specialization Partner of the Year for Cloud Migration for achievement in the Google Cloud ecosystem by creating comprehensive and compelling cloud migration solutions for joint customers.

Onix

This is Onix’s 11th Google Cloud Partner of the Year award, including a Google Cloud Infrastructure partner recognition, among others.

“We are honored and humbled to win this important award. It’s a testament to the skills of our team and the tireless work we perform on behalf of our valued customers,” noted Onix President and CEO Tim Needles. “While we achieved this award for our cloud migration expertise, we also provide comprehensive cloud services tailored to each customer’s needs, helping them achieve their strategic goals.”

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As part of the application process, Onix detailed its successful cloud migration work with retail customer Batteries Plus Bulbs, the nation’s largest and fastest-growing battery, light bulb and smartphone/tablet repair franchise.

Batteries Plus made the strategic decision to migrate to the cloud to propel their business to the next level. As a current satisfied customer, they collaborated with Onix to partner on the migration to Google Cloud.

The Onix team guided Batteries Plus throughout the process, from the initial planning stages to post-migration support. Onix used Google Cloud Migrate for Compute Engine for an easy Google Cloud deployment without any latency issues.

Other Google Cloud computing technology used during the on-prem-to-Google Cloud migration included Cloud Storage, Cloud VPC and VPN, Cloud Load Balancing, Cloud IAM and Resource Manager, and Stackdriver Monitoring and Logging. The Onix-led migration team was able to move the company’s 114 servers in a month.

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Jason Thelen, Infrastructure Architect at Batteries Plus said, “Onix’s team demonstrated notable skill and knowledge, and we were comfortable with their capabilities and the tools they were bringing forward in the project.”

Now that Batteries Plus is up and running on Google Cloud, Thelen said he sees a notable increase in performance and availability across all migrated applications in stores and at HQ.

“We’re delighted to recognize Onix’s work on behalf of customers,” said Carolee Gearhart, Vice President, Worldwide Channel Sales at Google Cloud. “Onix has demonstrated strong expertise and results in cloud migration over the past year, and we look forward to continuing our partnership to help customers succeed.”

In India’s Rohingya refugee camps, fears of Covid-19

camps Thousands of Rohingya refugees in the National Capital Region of Delhi are at high risk for contracting Covid-19, as they live in cramped habitations and have limited access to public healthcare, activists say.

camps

Three weeks after the Centre announced a country-wide lockdown and over 14,000 people tested positive for Covid-19, the Ministry of Home Affairs reportedly directed all states and Union Territories to screen Rohingya refugees as some may have attended last month’s Tablighi Jamaat congregation in Delhi’s Nizamuddin, which later emerged as a hotspot.

Rohingya Human Rights Initiative, also known as R4R, a non-governmental organisation working for Rohingya welfare across India, says the situation in camps across Delhi-NCR is precarious. “There have been no reported cases yet, but we have seen some showing symptoms like fever and cough in the Kalindi Kunj and Madanpur Khadar camps. For the Rohingya, social distancing and quarantine is a privilege that they can’t afford,” R4R said.

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“Think of Dharavi in Mumbai. That is how cramped these camps are. Two rooms are a luxury and it would be impossible to self-quarantine someone without infecting their whole family,” said Arshad Nihal of the Ubais Sainulabdeen Peace Foundation, an NGO working with the community. Living conditions in Dharavi’s slum cluster have, in fact, generated a Covid-19 hotspot, with 220 cases and 14 deaths as of April 24.

Other Rohingya refugee camps such as the ones in Faridabad and Haryana’s Nuh district are no different. The home ministry has reportedly said Tablighi Jamaat members had attended “ijtema” or congregation at Nuh, adding to the fear that the pandemic may spread in these camps too.However, Rohingya refugees associated with the Tablighi event in Delhi, Haryana and Jammu were already screened in the third week of March and have completed quarantine, according to community members in Delhi. “We know of 12 people altogether, who were screened and quarantined in March due to the Jamaat case,” said Sabber Kway Min, founder, R4R.

Rohingya refugees who had travelled back home to Jammu after the Tablighi event have also been screened already, said Abdul Rohim, a Jammu-based liaison for R4R, who also works with Save The Children, a UNHCR implementing partner. “Those who were quarantined here in Jammu have not shown any signs of the disease. So far, we have not seen any signs among other community members in Jammu, either.”

Although the government screening is a welcome move, the refugees fear targeting or a communalisation of the issue. “I am afraid that if any refugee gets the disease, they will say that the Rohingya brought the virus,” said Sabber.

The Rohingya, not formally recognised by the Indian government as refugees, have also had members of their community deported to Myanmar, where they are not recognised as citizens and suffer persecution.

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Little access to healthcare

Due to their stateless condition, Rohingya refugees struggle to access basic healthcare even under normal circumstances. In Nuh, camp residents said pregnant women received little prenatal care and 17% of deliveries in 2016 took place in the camp itself.

The narrative was similar in camps located in Faridabad – Budena Gaon and Mirzapur – where refugees referred to Safdarjung Hospital by the local Badshah Khan Hospital have no passage due to the lockdown. Here, too, all deliveries take place in the camp.

In Kalindi Kunj, the UNHCR conducts occasional medical camps and assists financially with any consultations at Safdarjung Hospital, which are reimbursed, residents told IndiaSpend. However, a prohibitively long waiting period often forces them to avail of expensive private doctors’ consultations. Residents also depend on medical supplies often given by the Jamia Hamdard and Alshifa hospitals in the vicinity.

Here are the top 19 Exciting Features

Features However, its been long when Apple kept silent about the release date of its forthcoming operating system, but in case you want to know about its release date then, you can look back at the previous versions’ schedule of the iOS release. The company follows almost the same kind of yearly release for its products. Most of the time Apple releases its updates in mid-September and based on the given schedule, we can expect that iOS 14 will be released from 14 to 18 September 2020.

Features

But looking to the fact that Apple has not announced anything officially yet about the release date of iOS 14 and what new technology we will witness in the iPhone 12, we could make some anticipated guesses about what’s coming in the next big project. So iOS 14 is the next one is coming later this year – and we’re very curious about all its features that are headed our way.

New Security Features

When security is considered, iOS is the leader. It has the best security as compared to Android, which possesses good security features as well.

1. Reused Password Warnings in iCloud Keychain

Reused password warning is one of the essential features being added to iOS. The notifications and alerts are designed in such a way to let you know if the password you have entered is being used on different sites already. This will definitely be enhancements in the security system.

It is must to have different passwords for different websites. Once the hacker finds out one of your existing accounts, it won’t be difficult to find out and hack the others. To beat these security threats iOS is continuously innovating the security features. Reusing a password is not a good thing that is why the reused password warning will be a major help in protection.

2. Generate Two-Factor Authentication Codes in iCloud Keychain

iOS is working on the introduction of the two-factor authentication code in the iCloud keychain a.k.a 2FA. iOS will provide this service free of cost presently. If you are using an application that needs 2FA codes for sign-in, you need to pay for it.

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New HomeKit Features

Smart home technologies are one of the growing technologies in today’s world. Apple is working on an existing home kit and will be adding some new features to it.

1. Auto-Adjust Light Temp Throughout the Day with HomeKit

Apple is adding a feature on a home-kit where the lights will change the color temperature, 24/7 that what smart lights do. For instance, at the beginning of the day brighter lights and when with the sun going downlights will be warmer. It all will be adjusted on a home-kit itself with no human interruption needed.

2. People Detection for Security Cameras with HomeKit

With the smart lights, camera’s are also becoming smarter. Apple is premeditating to launch an update to cameras which will support the identification of particular people according to their faces. This feature completely stands out as well, like indoor running, dancing, yoga, etc. all this will be tracked by Fitbit applications.  photos are able to identify the individuals with their faces.

New Apple Apps

Apple will be working on the addition of two completely brand new apps that are new fitness and AR apps. Both of them will be first-party iOS applications. Let’s take a look at these apps:

1. New Fitness App

You must have heard of an Apple watch which is a smartwatch, popularly known as Fitbit. This watch is known for keeping a record of your footsteps on a daily basis and has proved to be one of the best gadgets for workouts. This watch completely tracks down your workouts.

Fitbit is not enough for Apple. They are now working to add a workout app that will be fully exclusive. This app will contain instructions not only for outdoor workouts like cycling, skipping, brisk walking, etc. but also for indoor workouts

2. New AR App

Undoubtedly, iOS is a hard worker when it comes to the AR approach. New additions could bring a drastic change to increase the goodwill of the company, which is already at a higher pace.

iOS is working with its stores and Starbucks to create a new AR experience for its customers. If you are searching for an item at the apple store you will be able to point out your iPhone’s camera at a product you would like to know more about. The AR app will also connect to triggers in the app stores to auto-populate the experiences. This feature will also allow the third-party to add their own “triggers” for a good experience.

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Some Additional Features

1. Animoji Filters in the Camera App

One of the highlights of the iOS camera is its Animoji filter application. Animojis are gaining popularity at a high pace. You all must have seen the Animojis video being forwarded and shared on social media. This animation filter allows you to make a cartoonish video of yourself and send it to whosoever you want to. It does the complete and accurate face mapping of the user. Animojis will be soon available in the camera app allowing you longer videos. Moreover, they are easing the current method of Animoji video creation.

2. Alarm Enhancements

The usual setup alarm that lets us, to wake up on time. But the alarm needs to be enhanced which is why Apple is trying to transform the existing alarm feature. Apple is trying to create automated alarms with no outside intervention as presently the alarm is manual. This automation feature has already been introduced for standard alarms.

They are trying to make an alarm that needs not to be set before going to bed every night. They might also add a feature to snooze, not only a single alarm but a group of alarms, which could be for a day, 7 days or 30 days without turning them off and then back on.

3. Car Play and Maps

For the very first time, Apple will let the users wallpapers to be used in car play. The apple is presently testing this feature with its own wallpapers. Which contain light and dark modes that will toggle automatically with lights. iOS will provide more information about the genius bar services which are offered at the Apple store on the map. For instance, you will be able to see the device trade-in for credit.

What is Cortana and how does it help users?

Cortana is personal assistance developed by Microsoft Company created to help the user to set reminders and identify voice control without the need for keywords access and respond quickly with the help of Bing search engine. The Cortana is implemented in multiple languages to assist the user in the conversion. The services are provided with smart voice control with different kind of data like Reminders, Chats, Locations, Weather, Facts, and Finance.

Cortana

The smart Artificial Intelligence allows applications to catch the updates and news of traffic, and calendar for user meetings, schedule dates and driving time of arrival. The application is set for reminders depends on location so the user can set the reminder to the device to catch any personal or professional things from a store or shopping by sending an alert.

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The Virtual Assistant alliance in the Android Mobile

Cortana Application in the Android helps to provide digital assistance that allows you to remind an engagement or schedule meetings on profession tasks. Similar to Siri, Cortana can communicate with your data presented by you, in order to provide you with particular answers that match your questions.

The user can log their voice so that the intelligence processes on what user speaking, location and all contacts and stores personal information within itself. Cortana can look your emails for data on flights or charges on their access to you. Then, Cortana can automatically protect you up to date with your journey programs. There’s constant discussion of blended support for Apple’s Passbook data, though data like your flight issue or delays won’t turn in real-time.

The main advantage of the Cortana app is user can open and study the latest news, weather report, top headlines and final score of teams that you care about, which user requested to see at any time.  It’s also helpful to become a standalone app due to there’s a complete range to squeeze your perspectives, in case you desire to add to your private sphere, change your low hours or maintain your hints.

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The AI app like Cortana needs expertise developers that they have the capacity to develop an app that allows Natural Languages Processing to identify the multiple languages and respond accordingly and translate text data. The deep learning algorithms implemented in the application performance on the big data for the automated neural network system.

Thus, the Cornota AI app is a unique set of form to provide personal assistance for users with the implementation of custom developed. In extension, these services are becoming for building lightweight applications that provide minimum loads on other platforms due to their capacity to operate in the cloud.

When the user is ready to ask any question regarding finance, news, locations, and facts, it will respond quickly in applications It is most useful and saves a lot of time for browsing the topic on the Internet to look for information that appears.

But there are lots of issues that Cortana can respond quickly, without first transferring you out to the web. Alternatively, you get your results right in Cortana’s applications.

  • Users can track flights and transportation charges with tracking number and identify the fees details.
  • It helps to play the music from your favorite album and holding your phone with an audio source
  • You can track packages or flights by typing or saying the flight number or package tracking number.
  • It helps to capture images of the banner, in any event, and identify the dates of the program schedule and can remind the user to attend the program

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